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21-5-13: Hi - Just finished laying the "Wonder Lawn" turf you supplied.

It looks fabulous and,if we do get a summer I am looking forward to sprawling on it with a large glass of something chilled to hand.
Your service was brilliant -thanks to claire for arranging delivery and the lovely guy with the fork lift truck who delivered the turf and placed it on the drive so I could still get my car out.

Cheers Pam x

 

15-5-13 : Hi Claire

Just to say my order has arrived, and I am over the moon with my lovely plants. Thank you so much. Just had my neighbour over admiring them, she is moving to Bristol tomorrow and has taken details of the company for plants in the future as she was impressed!

The wee van driver was just lovely. Thank you all so much

April Gibson.

 

20-5-13: Hi Emma

 Well the hydrangea went down fantastically well, they were so pleased and are planting it today in there front garden. Thank you and the guys at "Shrubs Direct", for making our friends day special.

 Kind regards

 Chrissie Wager

 
 
22-5-13Hello
Just a quick note to say thank you so much for the laurel hedging - it arrived very quickly and looks great!
Thank you once again
Dawn
 

22-5-13 Great, I look forward to lots of planting.Thank you for your help.

 Best regards, Simon

 

Hi Claire,

 Delivery received today.

1stly, let me say that the shrubs are every bit as described so very happy.

2ndly, I’m impressed with the way they were package. I’ve ordered plants on line in the past and the plants have arrived wrapped in plastic in cramped condition and ended up bent out of shape that could not be corrected however hard I tried.

3rdly, I’m impressed with your couriers, TNT, who obviously respected the product and delivered the packaged shrubs in the same condition as despatched. Again, in the past, other couriers have not taken the same care.Because of this positive experience, I look forward to buying from you in the future.

Regards Jerry 

 

27/06/2013

Many thanks for the notification. Order arrived today. Plants in beautiful condition and expertly packed, most nurseries won’t even consider delivering to the Isle of Skye which is frustrating as the Royal Mail has an excellent delivery here, we are connected by a road bridge and it’s therefore no different to driving across a bridge into Cornwall. Very refreshing to deal with a company that doesn’t treat us like we’re in the middle of nowhere. I will certainly use you again & will recommend your site to others

Regards

Cathy Pritchard

 

11/07/13

Dear sirs,
I received the two shrubs on this order today and was impressed with their strong and safe packaging.
I also feel bound to say how delighted I was with them as they look both strong and vigorous plants'
Thank you for your service.
Regards,
Ken Davies.
 
 
30/07/13

Hello Emma,

Just a quick note to thank you for the order, which arrived safely this morning, with only some compost spilt from the smaller pot - automated handling machinery at the parcel courier, no doubt. The two clematis plants were very different: the smaller pot was very much what I might have expected at a local garden centre, though somewhat cheaper from you - but the other, well, I never !

I have never seen a clematis plant that size offered for sale.  Even in its pot, with the top-grown bound loosely to the three-cane support structure, this plant was a monster !  Unravelled and loosened from its bindings, the plant was actually more than six feet high, with a multitude of perfectly good stems ready to climb any structure. I am looking forward to getting it planted soon, and watching its ascent of a south-facing wall where we lost most of a Virginia Creeper in the savage frosts early in 2013: I will keep you 'up to date' with its progress.

Once again, many thanks for truly high-quality plants, excellent customer service - and for the free Clematis food you were kind enough to include.I look forward to visiting you in Cheshire one day, but am somewhat concerned that I may 'run amok' and buy far too much if the plants there mirror the Clematis Montana you have delivered today. 

Thanks again. Ron Crisp

 

11/08/13

Comment: first time buyer with shrubs direct and I am very pleased with the service.I ordered hydrangea incrediball over the phone from a very pleasant sales person who asked when I would like my plants delivered. The plants were sent out Monday and arrived next day at 8.30am. The plants arrived boxed,intact and good quality. After sales advice has also been good.I wouldn't hesitate to use this company again.

Thank you shrubsDirect.

Any Sumner

 

16/08/13

Hi

I just wanted to say thank you for the fabulous quality pyracantha plants I purchased from you earlier this week, they are much better than I expected. In fact, I have just ordered another 3 pyracanthas, hopefully they will be just as good. I look forward to seeing my nice hedging.
Keep up the good work. I have told all my friends about you.

Best regards

Denise

 

07/10/13

Dear Grasslands,

Many thanks for your advise and help regarding the purchase of our young tree's.The order was incredibly well processed and very efficient. When they arrived next day we could not believe it. The young lady we spoke to deserves special mention as she was so polite and understanding considering we were buying sort of blind not able to actually see the tree's.Very happy to do business.

Yours sincerely Mrs K.V. Bennett.

 

 

12/12/13

Absolutely delighted!

 

I am writing to say a huge THANK YOU - you did exactly what you said you would do.  I phoned to ask for a male and female Aucuba Japonica Variegata for my sister for Christmas.  You have delivered beautiful plants, labelled male and female, expertly packed to my sister in Scotland in super quick time, including a personalised Christmas Card from me.  She is delighted, and I am so happy that I phoned you for help.

My sister and I are both keen gardeners - we will be back to Grasslands Nursery :o) 

Happy Christmas to you all.

Joanna Gavin

21.12.2014

 

Hi Claire

 

Just a quick note to say many thanks for the tree it has arrived safely.

 

Have a great Xmas and new year

 

Excellent service thank you

 

Regards

 

Del
 
20.1.2015
 
Hi Claire
The trees have been delivered & look super (from what we can see all wrapped up) how quick do we need to get them in the ground?
Regards
Clare
 
 

 9.7.15

To All at Grasslands,
Thank you! I ordered an acer 'brilliantissima' as a birthday gift for my father.
It arrived very swiftly and the tree was superbly packed, cane staked and in excellent condition including having been freshly watered. I am very impressed and will certainly recommend you!
Mny thanks and kind regards,

23.7.15

Hello,
Just to say the plant has just arrived and I'm totally delighted with it.
It is much bigger than I expected and full of flower buds too.
Thank you very much.
I am more than impressed with your service and would have no hesitation in recommending your company.
Kind regards HazelBennett


Mrs Probert.

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